THE EXPERIENCE BEHIND THE WORK

Built on decades
of doing.

More than 25 years translating complex business and technology priorities into structured delivery. Enterprise scale, business ownership, and hands-on operations inform the way I lead today.

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Clarity. Ownership. Follow-through.

Scope and requirements. Cross-functional alignment. Budget discipline. Delivery risk. Validation and acceptance.

2015–Present

Captain Hawk Designs

Senior Technical Program Manager

Digital Platforms & Systems Integration

Leading software delivery, digital commerce, production technology, and workflow automation with responsibility for requirements, architecture, priorities, validation, and release acceptance.

Directing phased development of Production Assist across Blackmagic ATEM, ProPresenter, and OBS Studio.
Physically validated selected voice-controlled workflows with safeguards and equipment-state verification.
Technology investments and operating priorities in a manufacturing/e-commerce business exceeding $1 million in annual revenue.

January 2023–December 2024

U-Haul International

Area Field Manager

Multi-location Operations & Partner Leadership

Primary field liaison for more than 30 independent dealer partners across South Florida, connecting corporate systems and expectations with local business execution.

Recruited, onboarded, trained, and supported dealer partners.
Resolved operational and technical issues while balancing service, cost, and competing field priorities.
Named Area Field Manager of the Month three times.

2014–2020

Caterpillar Inc. (via ISG)

Senior IT Program Manager / Agile Project Manager Coach

Managed concurrent programs ranging from $20K to $14.5M annually, with accountability for scope, schedule, budget, delivery risk, and stakeholder alignment.

Aligned business teams, technology groups, vendors, and executive leadership.
Coached teams on planning, prioritization, delivery rhythm, and accountability.
Earned the Caterpillar CEO Innovation Award for leadership on a supply-chain initiative.

1997–2014

IBM

Senior IT Program Manager

Managed a $16 million program portfolio and enterprise initiatives impacting more than 300,000 workstations.

Staffing, vendor coordination, financial discipline, risks, and delivery commitments.
Escalation response for urgent, high-visibility issues.
Operating structures improving visibility, accountability, and consistent delivery.

1995–1997

Kean Consulting at IBM

Senior IT Specialist

Led enterprise workstation migration workstreams, coordinating teams and implementation activities to minimize disruption.

DELIVERY TOOLKIT

Lead the program.
Understand the systems.

Program Execution

SDLC, Agile and iterative delivery, requirements, milestone planning, risk and escalation, vendor coordination, and stakeholder communication.

Connected Technology

.NET-based application programs, APIs, WebSocket integrations, digital commerce, production automation, and AI-assisted workflows.

Operational Readiness

Automated regression testing, hardware validation, release acceptance, training, field support, and practical adoption.

ADDITIONAL LEADERSHIP

Real-time responsibility.

18 years of church AV and live-production leadership, encompassing audio, video, streaming, technical equipment, troubleshooting, and coordinating teams and volunteers through live services and events.

My broader enterprise background also includes State Farm environments.

PROFESSIONAL DEVELOPMENT

PMI-trained;
formerly PMP-certified.

Enterprise experience. Continuing technical involvement.